Common issues

General

Phone data is not saving

If you've restarted the resource right after using the phone, data might not be saved. Our phone uses a data saving queue and it only saves data every 5 minutes.

Phone is not detecting inventory, garages or other scripts

Make sure the phone starts after all the dependencies, e.g:

...
ensure oxmysql
ensure ox-lib
ensure qbx-core
ensure jg-advancedgarages
ensure ox-inventory
 
ensure [high-phone]
...

Server Console

You lack the required entitlement to use high-phone

Make sure the asset is owned by the same cfx.re keymaster account that owns the server's license key! After checking everything, restart the server and if it still isn't working, check your internet connection, server file integrity or contact Cfx.re!

Failed to verify protected resource

Files were possibly corrupted during transfer. Ensure hidden files are copied; the high-phone/.fxap file in a protected resource must be included. If it does not exist, use a different FTP and upload it. Some FTP programs like FileZilla skip these files.

Access denied for command add_ace

Make sure ox_lib has permission for the command add_ace. In your server.cfg file, make sure you have this inserted somewhere:

add_ace resource.ox_lib command.add_ace allow
add_ace resource.ox_lib command.remove_ace allow
add_ace resource.ox_lib command.add_principal allow
add_ace resource.ox_lib command.remove_principal allow